Arrival/Departure

• Check in is after 3.30 p.m. We contact all guests before the start of their stay to arrange to meet them on arrival at their apartment.
• We offer guests the option of dropping luggage off at their apartment after 12 noon. This is organised at the time of booking.
• Check out is 10.30 a.m.
• We offer a late check out of 12 p.m. This is organised at the time of booking. Prices vary depending on apartment.

Payment

• To reserve the apartment, a non refundable deposit of 25% is due upon booking, with the balance 42 days before arrival.
• A £200 or £250 security deposit is due with the balance. This is returned in full, 7 working days after the end of the stay, provided there are no breakages.
• We take payment by Credit or Debit Card, Bank Transfers or cheques. Credit Cards - taken Securely online via PayPal, or we can take details by phone. We are sorry we are only able to accept payments of up to £800 by credit card. There is a 2.5% credit card and debit card charge. Bank Transfer - no charge for UK transactions. Non UK - please ensure any bank transfer fees are added to the invoice amount. Cheque - we may not be able to accept cheques where the time to arrival is too close.

Cancellation

• The initial deposit is non-refundable.
• Cancellation with 6 weeks till check in - the deposit and 5% of the balance are retained by The Edinburgh Address.
• Cancellation with 4 weeks till check in - the deposit and 10% of the balance are retained by The Edinburgh Address.
• Cancellation with 3 weeks till check in - the deposit and 40% of the balance are retained by The Edinburgh Address.
• Cancellation with 2 weeks till check in - the deposit and 80% of the balance are retained by The Edinburgh Address.
• Cancellation with 1 weeks till check in - the deposit and 100% of the balance are retained by The Edinburgh Address.

Booking Terms and Conditions

• Guests are asked to read and agree to the terms and conditions of booking before making their initial deposit.
• The terms and conditions are available to view before payment is made online.
• The terms and conditions of booking are also available at the bottom of this website.