Guest Experience

From the personal and friendly greeting on arrival at your apartment, to the luxury toiletries, we do our utmost to ensure our guests have a happy and memorable stay:

A Personal Welcome
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  • Guests are warmly welcomed to their apartment, where they receive their keys and an introduction to the accommodation and area.
  • Personal requests - should our guests wish a bottle of chilled champagne on arrival or a bespoke hamper we are happy to discuss guests personal requirements.
  • Serviced Accommodation - our apartments are available as a serviced let and this can be prearranged prior to arrival. Priced on application.
Included in the Accomodation Cost
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  • Freshly Laundered Quality Linen Changed After a Week
  • Fluffy Towels
  • Heating, Electricity and Taxes
  • Travel cot and high chair upon request
Welcome Pack

Guests are treated to the following complimentary welcome pack

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  • Fair Trade Tea
  • Fair Trade Coffee
  • Scottish Biscuits
  • Luxury Scottish Toiletries
Extras
  • Luxury Hampers
  • Continental Breakfast Packs
  • New - The Edinburgh Address Personal Chef
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    Castle Terrace... perfect apartment, perfect location