Review via Feefo.com
The apartment was just what we needed as a base for a long overdue reunion with some uni girls. The location was excellent, we all walked from Waverley station, and the condition was fantastic. A little bit of luxury for a weekend with the girls! The only thing missing from the apartment was a corkscrew, but we managed to get one when we asked at reception. The service was great.<br />The only thing that let things down at the end was a mix up where the receptionist was not aware that the balance had been paid through The Edinburgh Address. I immediately thought I had been a victim of email fraud! Thankfully we realised that the balance had been paid, just not directly to The Rutland.<br />
Apartment One was the perfect base for a long awaited reunion with the uni girls. <br />The location was excellent, we all walked from Waverley station, and the condition fantastic. A little bit of luxury for a girly weekend. The only thing missing from the apartment was a corkscrew, but the staff quickly sourced one for us when we asked at reception. Service was great. <br />The only thing that let things down at the end was confusion over payment where the receptionist thought the balance still had to be paid. I had previously paid the balance through The Edinburgh Address, and my immediate reaction was that I had been a victim of email fraud! Thankfully, we realised that all payments had been made.
Thank you for this 5 star review of your stay at Apartment One @ Rutland Street.
We love these west end apartments with their quirky and fun interiors. Sorry to hear that there was some confusion on arrival, we shall try to make sure that this does not happen again.
We hope to have you book with us again soon.
The Edinburgh Address