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Drumsheugh Apartment @ The West End

Description

Situated at garden level in the leafy west end of Edinburgh, this apartment is in a quiet street only five minutes walk from Princes Street and the centre of Edinburgh.

***Group of 8? why not also book the Drumsheugh Studio (sleeps 2) which is on the same grounds***

Interior layout Hall
Lounge and dining area
Kitchen
Main Bathroom
Bedroom 1- en-suite shower room
Bedroom 2
Bedroom 3- en-suite shower room & sitting room

Three traditional bedrooms, two of which have en-suite shower rooms, are spacious and tastefully furnished, and a sun-room/breakfast room accessed through one of the bedrooms is a delightful room in which to enjoy morning coffee regardless of the weather.
The apartment has the added benefit of a lovely outside seating area complete with garden furniture.

-Home Truths-
- The beautiful fireplace within this property is decorative only. It is not for guest use for both guest and property safety.
- This is a traditional Edinburgh property and some aspects of the apartment have aged
- There isn't a Nespresso Machine. Instead, you can enjoy your coffee from a traditional French Press

Exterior Main door basement apartment with a small patio and parking space to the back. Edinburgh West End is a vibrant area, with many independent cafes, eateries and pubs for everyone.
Enjoy a walk around Princes Street Gardens, with a stunning view of the Edinburgh Castle, just a stone's throw away.
Guests can easily explore Edinburgh city centre of foot or visit Dean Village and Stockbridge, two stunning areas in Edinburgh.

-Booking Requirements-
The Edinburgh Address reserve the right to vet any booking. This apartment is not suitable for stag parties, hen parties, young single sex groups or parties. One member of the booking party must be over 25 years old. Strictly non smoking. The Edinburgh Address require names and ages of all guests, as well as addresses and ID. The lead guest must agree to our Terms and Conditions. A damage deposit of £250 is required one week before arrival and will be fully refunded pending no damages one week after your departure.

Accessibility This property is not suitable for wheel chairs or those with mobility difficulties due to the number of stairs in the property.

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Location

Directions

However you choose to arrive please do make sure that you have spoken to the property manager to arrange a time to meet you at the property on arrival as there is no reception area or onsite staff to assist you if you arrive without notice.

- Executive Car transfer
Wanting to arrive in style and relax after your fight. The Edinburgh Address can organise a transfer in a luxury Mercedes for up to 8 guests for £57.00.

- Airport Black Taxi
This option is better if you are travelling in a small group as a taxi from the airport to the west end of Princes Street is about £18 to £20 dependant on the time of day and traffic. So its not much more just to get a taxi straight to the property.

Parking

There is a designated parking space for one car with this apartment.

Nearby Attractions

St. Mary's Cathedral (), 28 Charlotte Square (), West Register House (), Dean Gallery (), Scottish National Gallery of Modern Art (), Edinburgh Castle (), National Gallery of Scotland (), Museum of Fire (),

Nearby Golf Clubs

Murrayfield Golf Club (), Ravelston Golf Club Ltd (), Carrick Knowe Golf Course (), Prestonfield Golf Club (), Merchants Of Edinburgh Golf Club (), Craigmillar Park Golf Club (), Braid Hills Golf Course (), Silverknowes Golf Club (),

Facilities

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92.9%Based on 14 either 'good' or 'excellent' guest reviews of Drumsheugh Apartment @ The West End

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Reviews

Independently rated: 92.9%
The percentage of all customers leaving a review on Feefo.com who rated the product either 'good' or 'excellent' based on 14 user reviews of Drumsheugh Apartment @ The West End
23 Jul 2018

Review via Feefo.com

Service

Great apartment and area. Would definitely stay here again. Staff helpful from booking and at check in.

Product

Quality of apartment was good - a little dated but the furniture in rooms was stunning!

Our response

Dear Clare,
Thank so much you for leaving us this lovely 5 star review.

We are extremely glad to have you back and it makes us happy to know you are satisfied with our service and apartment. We noticed you did not used the repeat discount on this booking. When you will book with us again, we will make sure the discount code has been added and give you a complementary bubbly.

We are looking forward to welcoming you back soon.

All the best,
The Edinburgh Address

12 Jul 2018

Review via Feefo.com

Service

the process was perfectly clear.

Product

spacious rooms and spotlessly clean

Our response

Hi there

Thank you so much for your 5 star review!
We are so happy to hear that you enjoyed your time in the apartment and found the place spotless.


Please do join us again in the future.
All the best,


The Edinburgh Address

27 Jun 2018

Review via Feefo.com

Service

Too much communication by email

Product

The apartment was lovely though both coffee plungers were broken and were not replaced after reporting this fact. The parking spot which was “exclusively” ours was often taken by someone else,

06 Jun 2018

Review via Feefo.com

Service

Great location and the apartment was spacious and quiet.

Product

Nice apartment in a good location

Our response

Thank you for taking the time to write this positive review.

We are glad you loved the apartment and we hope to see you all again soon.
Let us know when you are coming next and we will apply a repeat guest discount on your next booking.

Kindest Regards,
The Edinburgh Address Team

04 Jan 2018

Review via Feefo.com

Service

Yes I'd recommend and use again

Product

The property was slightly tired
It would also be more welcoming especially in December if the heating had been on just a little, as it's an older property it takes a long time to heat up and we had a two year old grandson with us

Our response

Thank you so much for staying with us again and taking the time to leave this positive review.


We are extremely pleased to know that you enjoyed our service and we are always happy to have you as a guest.


Thank you for your valuable feedback about the property and your stay. Although the property manager does his best to heat the property before the guests' arrival, some winter days might be cold and might require extra care with the heating.

We will contact the property manager to rectify this issue immediately.

We are looking forward to seeing soon. Please let us know when you are coming back to Edinburgh and we will reserve your favourite apartment.

Kindest Regards,
The Edinburgh Address

01 Aug 2017

Review via Feefo.com

Service

Property was in a great location very near to Princes Street.

The property itself was large and spacious, however it did need updating -
the carpets throughout need replacing and the kitchen is not of a good quality - doors hanging off hinges
General cleanliness needs improving - the bathroom showers had some mould, the kitchen fridge had not been properly cleaned, and the property smelled like it needed to be aired.
Lots of lightbulbs in lamps needed replacing

We have booked with you a few years ago and whilst we had a lovely stay, it was certainly quite a lot below the standard of the last appartment we had from you in Drumsheugh gardens.

Product

Good location, but property was not cleaned properly and was in need of modernisation - carpets and kitchens desperately needed replacing, so we were a bit disappointed versus a previous booking with you,

Booking was efficient.

Our response

Many thanks for taking the time to leave a 4 Star review. 

We also thank your for your helpful feedback. We have raised these issues to the owners and their property manager so this will not happen again in the future.

We hope to see you again very soon in one of our self catering properties.

Kind regards,
The Edinburgh Address

13 Jun 2017

Review via Feefo.com

Service

Bright, roomy apartment with all essentials provided along with some nice extras. Managers were easy to work with.

Product

Responsive with communications and easy to work with.

Our response

Thank you for taking the time to leave this 5 Star review for you recent stay at Drumsheugh Apartment @ Drumsheugh Gardens. 
We hope you enjoyed your time in Edinburgh and look forward to having you stay with us again. 
Kindest regards, 
The Edinburgh Address

01 Mar 2017

Review via Feefo.com

Service

very easy to book and clear on the booking page what was required. Good to have reminders to pay balance and deposit

Product

ideal apartment for location, bedrooms and other amenities. Very comfortable and clean

Our response

Thank you for leaving a 5 Star review for your most recent stay at the Drumsheugh Apartment @ Drumsheugh Gardens. We are glad you enjoyed your stay and you time in Edinburgh. 
Hope to see you back with us again soon. 

Warm regards, 
The Edinburgh Address

30 Dec 2016

Review via Feefo.com

Overall

Excellent response to any queries\issues we had.

Our response

Thank you for taking the time to leave a review for your stay at the Drumsheugh Apartment. We are happy that you enjoyed your time in  the property and found dealing with The Edinburgh Address so easy. We look forward to having you back with us. 

Kindest regards, 
The Edinburgh Address 

26 Nov 2016

Review via Feefo.com

Overall

Booking was easy with friendly staff, company looking after times of arrival and keys were very pleasant and helpful

Our response

Thank you for leaving us this is positive review of you stay at The Drumsheugh Apartment. 
We hope to see you in Edinburgh again soon. 

Many thanks, 
The Edinburgh Address

04 Nov 2016

Review via Feefo.com

Service

Very clean, very well located, a lot of space and quiet. The only bad point is that WIFI was not working the last days and heating was cut Saturday while we left on Sunday. Last day was cold in the flat.

Product

Very nice flat, quiet and space

Our response

Thank you for for taking the time to leave us this positive review. We will raise the heating issue with the property manager for this too be looked at as son as possible and we hope that the boiler failure did not cause you any issues. 

The Edinburgh Address  

13 Oct 2016

Review via Feefo.com

Service

The apartment was lovely, very comfortable and convenient situation. I was with a party of friends and we All found the flat ideal and very well equipped.

Product

Excellent apartment, well equipped and comfortable. Very helpful concierge service welcomed us. Convenient situation for exploring Edinburgh. Only slight niggle, needed a J-cloth or similar in the kitchen for wiping round and washing up and oven gloves would be useful. Thank you for the excellent service.

Our response

Thank you for taking the time to send us this positive review of The Edinburgh Address and the property at Drumsheugh Gardens. Any comments on how the accommodation can be improved are greatly appreciated and have been passed on to the property owner. 

10 Oct 2016

Review via Feefo.com

Service

As always, the booking process was very good indeed. There was a fast response to our initial enquiry, and friendly, helpful staff. The one downside is that we have to pay by card. We would prefer to use Paypal. Perhaps you could consider adding this to the payment options? Because we enjoyed our stay so much this year we rang up whilst in the aprartment to request adding an extra night. This was dealt with promptly and we were given the extra night at a reduced fee. We appreciate such good service, and the extra care you take with your regular customers.

We would also like to give a special thanks to our Apartment Manager, David, who was a joy to deal with, and an asset to your company: we found him efficient, friendly and helpful.
Thanks once again for your exellent service overall!
Kind regards
Louise & Rick Selfe

Product

We choose this apartment regularly and have stayed 5 or 6 times here, because of its great location, parking facilities, comfort, attractive decor and amenities. We were pleased that some of the points we raised last year were addressed: the old ripped sofas have been replaced with new, more comfortable ones, and the tv/dvd had better scart connections and therefore easier to use.

However, we gave it 4 rather than 5 stars this year because of the following points, which I know you will appreciate in a constructive way:
1.As we mentioned last year, the kitchen tap has still not been fixed. It runs hot from the cold tap, and there is a frustrating wait each time for it to eventually get cold.
2. Also as we mentioned last year, the small pedal bin in bathroom of double bedroom has a broken lid. A small thing to replace?
3. This year we were disappointed with the standard of the "welcome basket" which previously had been good. The high quality filter coffee sachets were gone (leaving only inferior instant type). There were no biscuits any more. There were no milk capsules: this was particularly frustrating as we were anticipating a good quality coffee and biscuit after a long journey. Yes, there are shops nearby, but it would have made our arrival more pleasant and relaxing had the basket been the same as before. Cheaper apartments in Edinburgh that we have stayed in have had a higher quality welcome basket, and it is a shame to see standards going down in this apartment.

I should mention I put one of the bedside alarm clocks (from the large bedroom attached to the conservatory) into a drawer, wrapped in a doily, because the ticking kept me awake! Forgot to put it back by the bed, so I hope Housekeeping found it ok.

Finally, thank you very much to the owner for keeping such a well maintained apartment and decorating it attractively in warm colours and with carpets! So many apartments have hard floors and "minimalism" which we don't like at all! overall we had a very good, comfortable stay, and would recommend this apartment.
Kind regards
Louise & Rick Selfe

Our response

Thank you for taking the time to leave such us such a positive review. We are so glad that you like the apartment and you find dealing with The Edinburgh Address so easy. We do try to make it as easy as possible for all our guests. 
We will pass on your kind and constructive comments to the owner and their property manager to take the appropriate action, so your next visit will be just as good if not better. 

Kindest regards 
The Edinburgh Address

21 Sep 2016

Review via Feefo.com

Service

It was all very straightforward

Product

We liked the flat a lot - very spacious and comfortable

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Guestbook reviews

We must have stayed with you at least 8 times - in different apartments and have always really enjoyed our stays.

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Drumsheugh Apartment @ The West End

We've now stayed about 7 times with Edinburgh Address and have always really enjoyed it.

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Drumsheugh Apartment @ The West End

Excellent 3 bed apartment within walking distance of Edinburgh town centre

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Drumsheugh Apartment @ The West End

We shall return, thank you.

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Drumsheugh Apartment @ The West End

We had an amazing time at Drumsheugh Gardens for New Year. The service was great from The Edinburgh Address and everything was dealt with very promptly.
Richard Stevinson Exeter U.K.

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Drumsheugh Apartment @ The West End

Lovely really large flat. Slightly gloomy in the main living room but it is a basement flat. The two bedrooms at the front are very pleasant and light. Great kitchen.
Location so close to Princes Street and in the New Town is excellent. Just over five minutes walk to the top of Princes Street and to two supermarkets for food. Plenty of restaurants nearby.
Flat well furnished in character with the building.
Car parking space at the rear was clearly a bonus in the centre of Edinburgh!

Anon

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Drumsheugh Apartment @ The West End

Lovely really large flat. The two bedrooms at the front are very pleasant and light. Great kitchen.

Location so close to Princes Street and in the New Town is excellent. Just over five minutes walk to the top of Princes Street and to two supermarkets for food. Plenty of restaurants nearby. Flat well furnished in character with the building.

Car parking space at the rear was clearly a bonus in the centre of Edinburgh!

[The Edinburgh Address were] very efficient: we were impressed. People sent out promptly to resolve minor problems. No major problems.

Anonymous, UK

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Drumsheugh Apartment @ The West End

"We stayed at the Drumsheugh Gardens Apartment at the weekend. It was a fantastic weekend and the apartment was just what we wanted. Siobhan was only too happy to help and made us very welcome."

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Drumsheugh Apartment @ The West End

A wonderful apartment to go with a wonderful city. We had an amazing time with a cosy place to return to!

Paul & Sabrina

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Drumsheugh Apartment @ The West End

We really enjoyed our stay here. The weather has been warm and sunny, shops and restaurants great fun! The Castle amazing!

Barlow-Moule - Luxembourg

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Drumsheugh Apartment @ The West End

Wow!! We were lucky to receive an upgrade to this amazing apartment, thank you Kirsty!!!

Especially grateful were our 2 teenage daughters with a double room to themselves! Very beautiful, convenient and swanky. 7 nights were so special, we could also entertain. Probably our most favourite holiday rental ever!

Karen and Simon, Turkey

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Drumsheugh Apartment @ The West End

The apartment was perfect for our needs, very clean and stylish. [The Edinburgh Address were] very helpful when we could not find the apartment over the phone.

S.Loynes England

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Drumsheugh Apartment @ The West End

Although property was small, is was very well set out, with a good amount of storage space for clothing etc.

The wifi was particularly useful, as we brought our tablet and so had access to the internet, which was a bonus. The DVD-TV and CD player were all used too - always good to have those.

The bed was really comfortable and we were both very impressed at how quiet the accommodation was. A short walk down the alley led onto a bustling street, but you wouldn't know that from being inside The Studio. So it was ideally situated and precisely the peaceful stay we needed.
I like face-to-face service when staying somewhere and you don't always get that unless you're in a hotel, so I thought this was really good.

I was able to text my contact person (Kirsty) on the morning of our arrival and it was really handy to be able to do that. Kirsty was very helpful and friendly and met us at the accommodation as we arrived. So excellent service.

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Drumsheugh Apartment @ The West End

This flat is fantastic! We all loved it. So spacious and relaxing. Very central and parking in the back. Will definitely want this flat again.
Excellent service and friendly welcoming staff.
Victoria Allen Texas USA

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Drumsheugh Apartment @ The West End

The apartment is very good value.
It was perfect and could not be improved in any way.
Overall it was amazing, we loved it.
The service from The Edinburgh Address was fabulous - no complaints at all.
Deborah Foxall Durham

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Drumsheugh Apartment @ The West End

A really large apartment,plenty of space, great decor, lovely atmosphere!
The Service was very genuine and very professional.

Sara Dance

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Drumsheugh Apartment @ The West End

Very Good Value
Our overall impression was SPECTACULAR!!!
The location was excellent...just a short walk from Princess Street. The bedrooms are spacious and well appointed, the kitchen is well equipped and the bathrooms were in excellent order.

The service was excellent. Rachael met us at the home promptly, was very friendly and welcoming. She showed us around the flat and gave us great information. The instructions were clear and concise. We couldn't have been more pleased with her.

- Mitchell Haddad

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Drumsheugh Apartment @ The West End

Very Good Value.
Excelent quality in a good area close to the city
The service was excellent, very happy and no need to change.

- Wendy Penfold

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Drumsheugh Apartment @ The West End

Very good value. Clean, well equipped, spacious and luxurious. Will stay again and highly recommend it.[The service from The Edinburgh Address was] exceptional.

- J. Stroud

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Drumsheugh Apartment @ The West End

Very good value. Very comfortable and relaxing place to stay; also very central. Stylish decor. Well equipped kitchen. We were blessed with superb weather. Very smooth arrival and handover of keys etc. We would stay again.

- M Kirkbright England

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Drumsheugh Apartment @ The West End

Very clean, well looked after, comfortable, equal sized rooms plenty of facilities although we still didn’t work out how to use the TV. We are not technical people though!!!!

When we arrived in Edinburgh we called and the girls told us to meet at the apartment at 3ish I think. When we arrived there was someone there to meet us. They talked us through
everything and told us where the emergency contact details were just in case. We received 3 sets of keys which was very useful and when we had to call regarding the smoke alarm the girl came out with a battery and sorted it for us. We could not have asked for any better
treatment.

-V. Wharton (Repeat Guest)

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Drumsheugh Apartment @ The West End

It was really beautiful. Absolutely perfect. Spotless clean. Amazing.
Fantastic service [from The Edinburgh Address]. Very helpful, friendly service.

-D. Foxall

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Drumsheugh Apartment @ The West End
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