Review via Feefo.com
Service
The best aspect of this accommodation was the location. It was central to the city with easy access to both the old and new towns.
Sadly, we were disappointed with the service. The person allocated to greet us and enable access to the property was late, gave a cursory introduction to the flat, and seemed indifferent when we later told him of our concerns about the property (see below).Product
The property was poorly maintained and we did not expect this with the cost of the rental. The flat was unclean in places; for example, the sofa had clearly not been vacuumed and was covered in crumbs and old stains. The bath had hair in it, the rug in the sitting room was cheap and a trip hazard. Whilst coffee and tea was provided, there was no milk in the fridge (something we would expect). The furniture and fittings were generally cheap and not in keeping with such a beautiful Georgian building.
We may have missed this in the description of the property, but we did not expect to have to climb so many flights of stairs to access the flat. Whilst the views were great, this is not a property for the unfit!
In general, we felt that with more attention to cleanliness and some investment in better furniture and fittings, this could be a really special holiday address. As it was, we felt disappointed and would not return, I'm afraid.